Gorilla Love

Gorilla Love

Following on from my Customer Experience thoughts a couple of weeks back, I thought I’d ask a question today:

What’s the difference between a Customer Experience and Customer Service?

Well, we believe that the ‘experience’ is proactive and takes place leading up to the point of the sale, while ‘service’ is reactive and will inevitably happen after the sale has been made.

Read more →

Sun Lounger Stimulation

Sun Lounger Stimulation

It’s that time of year again. Summer holiday time.

We’ve been awash with sunshine for the last few weeks, but now the kids are (nearly) off, the flip-flops get purchased and the time by the pool or beach really starts in earnest. 

And, I don’t doubt that you’ve earned it!

However, if you’re anything like me, after a couple of days with your feet up, you’ll start to yearn for some entertainment or stimulation.

And that’s why I've published this post.

Read more →

New Signing

New Signing

I’m super excited.

I’ve just got off the phone with a guy who’s coming to join us at Inspire Media.

You might have heard of him?  His name is Ian Mizon.

That’s right, after six years in South Africa, Ian has made the decision to return to the UK and join our team, and I’m pleased as punch to be working with him again.

Read more →

Cow Patty Bingo

Cow Patty Bingo

What is Cow Patty Bingo?

It's a pretty straight-forward idea.

Entrants receive a square of cardboard with their name on it. They are then let into an enclosed area of a field, with the instruction to, ‘Place your square anywhere in the field’! 

With all the squares sold (for example 30 squares), a cow is let loose in the field.  Spectators wait ‘with bated breath’ until the cow splats, and the first piece of cardboard that gets hit by the cow pat is the winner - SIMPLE!

Read more →